Warranty Policy

All watches purchased from Galvin Watch Company come with a 24 month manufacturer’s warranty, valid from your date of purchase.

This warranty covers material production defects relating to the watch, strap, strap parts (pin buckle, deployant clasp, spring bars), bracelet and movement. It does not cover damage caused through misuse/physical force, or normal wear and tear.

Your warranty will be rendered void if any attempts are made to repair or modify your timepiece without prior consent from us.

If you have an issue with your timepiece, please contact us first to discuss the issue.

WARRANTY CLAIMS - AUSTRALIA

If you are within Australia, we will either provide you with a return shipping label or reimburse you for any return shipping costs incurred (please e-mail your shipping receipt to enquiries@galvinwatchcompany.com.au)

Once we receive your timepiece, please allow up to 20 working days for repair.

WARRANTY CLAIMS - UK 

www.chrontime.co.uk

Chrontime Limited is the official Galvin Watch Company Pty Ltd after-sales service centre in the UK. A team with a wealth of experience in the luxury watch industry.

If you have a warranty claim please send an e-mail to enquiries@galvinwatchcompany.com.au 

TAKUUHUOLLOT - SUOMESSA

www.watchservice.fi

Virallinen Galvin Watch Company Pty Ltd huoltokeskus Suomessa on Watchservice Finland. Ammattitaitoa vuosien kokemuksella. Otathan yhteyttä enquiries@galvinwatchcompany.com.au kellon takuuta koskevissa asioissa.

WARRANTY CLAIMS - REST OF THE WORLD

For international services outside of the Australia, UK and Finland, we will instruct you to return your timepiece to us via your national postal service, using a tracked option. Upon receipt of your timepiece, we will reimburse you for the return shipping costs (a receipt for postage payment will be required).

Once we receive your timepiece, please allow up to 20 working days for repair.

For all warranty enquiries please contact enquiries@galvinwatchcompany.com.au